We require a minimum of 48 hours notice to cancel or reschedule your appointment. Cancellations made less than 48 hours before your scheduled time will result in forfeiture of your $25 deposit. We understand life happens — please reach out as early as possible if you need to make changes.

If you arrive 15 or more minutes late, your appointment may be forfeited and your deposit will not be refunded. Arriving late affects not only your service quality but also our other clients. We ask that you plan ahead and arrive on time — or early!

“Working with ShowIn was an absolute game-changer. Their creativity, attention to detail, and dedication to delivering top-quality work exceeded my expectations. The entire process was smooth.”

We do not offer refunds on completed services. If you have a concern about your service, please contact us within 48 hours of your appointment so we can make it right. We stand behind our work and are committed to your satisfaction.

New clients with known sensitivities or who have experienced reactions to adhesives, waxes, or skincare products may be required to complete a patch test 24 hours before their scheduled service. Please disclose any allergies or sensitivities when booking.

Lash fill pricing applies to clients who have 40% or more of their extensions remaining from their previous appointment. Clients with fewer than 40% remaining will be charged full set pricing. We recommend scheduling your fill every 2–3 weeks to avoid this.

For the comfort and safety of all clients, please arrive alone to your appointment unless prior arrangements have been made with us. We love your little ones — but lash and wax services require full focus and a calm environment for both artist and client.